Apple iPhone 3GS iOS 5 update failed. The iPhone could not be restored. An unknown error occurred (3200)

I’ve been running the iOS 5 update which is now available. Unfortunately after nearly an hour the update failed and I needed to start again. The message I received was something along the lines of Apple iPhone could not be restored at this time because server could not be contacted. I had to laugh. I always say to users to record the error message and I didn’t record the exact details to share with others. The following is the message when it occurred a second time.

I then ran the update again and whilst the backup process takes some time, at least the download wasn’t required again.

Then I received the error message The iPhone <my iphone> could not be restored. An unknown error occurred (3200).

Looks like this is going to be a long update.

I’m sharing this update experience because this is what happens in the real world. Often a task for a client which should take perhaps an hour, can balloon out. It isn’t the client’s fault. What I do undertake is I’ll do my best, no matter what it takes. So far this update has taken around two and a half hours, plus the previous time to update to iTunes 10.5 and still isn’t complete.

I suspect a potential issue will be the load on the Apple servers at this time may cause issues. For those not in a hurry to update, waiting until the load reduces is a good idea.

Back to the update.

Kelvin Eldridge
http://www.onlineconnections.com.au/
Call 0415 910 703 for computer support.
No problem to small.