Wednesday, February 29, 2012

Computer repair Templestowe Lower for just $20

Yes, it may be hard to believe, but I was recently called out by a customer in Templestowe Lower to repair their computer and it only cost them $20. Their screen setting had changed to 4 bit colour. A problem like this often causes people problems because they don’t know what to do. If the problem is quick to fix it shouldn’t cost much to fix it.

You can call someone out and most will charge over a hundred dollars. This same client said they called out one of the well known support groups for a 15 minute support issue and was charged $250. The other option is to take the computer to a repair business and there can be quite a bit of time involved dropping off the computer and then collecting the computer again. Minimum charges often start at $60-$110, but you really don’t know what you may be charged.

In this case the problem was easy to fix and the client was charged only for the time involved. No travel time. No set fee. No call-out fee. If I couldn’t fix the problem there would have been no charge.

I later received the following message via email from the customer.

Dear Kelvin,

Thank you so much for all your help and patience. Our computer is working perfectly again.

Many people struggle with problems I can fix relatively quickly. It often takes longer to try to explain the problem over the telephone than it will take for me to drive to the customer. Because I’m local I can make a time and come over and check the problem very easily.

If you have a computer problem giving you grief and live in Templestowe, Templestowe Lower, Doncaster, Doncaster East, Eltham, Lower Plenty, or Montmorency, then give me a call on 0415 910 703.

Kelvin Eldridge
Call 0415 910 703 if you have a computer/technology issue.

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