Friday, April 24, 2015

Error code 80092004 Windows 7 Pro update KB3038314

I thought I'd share this experience in case it helps others.

Reloading a Windows 7 Pro 64 bit system and the final step was to apply the updates. There were over 200 updates so it was going to take a while. However it took much longer than I'd expected. The problem is the updates kept failing and then all updates would be removed. Yes. Pretty frustrating.

I decided to try to identify which update was causing the failure with the error code 80092004. It turned out to be KB3038314 which is a "Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems".

Checking on the internet revealed quite a few others having this issue recently. The best approach I found was to simply hide the update. It appears this may be a buggy update.

Kelvin Eldridge
Call 0415 910 703 for IT support.

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