Thursday, July 13, 2017

Make sure you understand what you've providing when you use voice services.

Voice services are now part of everyday life for many of us. We talk to our mobile phones and other devices have or will have voice capabilities. This would not be a problem if these were stand-alone devices, but they're not, they're connected to the internet. They can literally be listening to and recording everything that you say.

Keep in mind when you say "Hey Siri", the software has to already be listening to pick up the phrase "Hey Siri". In a recent article where police were involved to break up a domestic dispute, the phrase "Did you call the sheriffs" was heard by Google Home. Google Home interpreted this to be, "call the sheriffs" and subsequently called the sheriffs.

In this article we're told Amazon may give developers your private transcripts. This apparently is already being done by Google. Now they do say it is non-identifying information, by it does mention location. If you're at home (the location) that to me pretty well identifies you or your household.

How much information is being handed over to developers is not stated, but to be safe, you probably should assume that anything you say could be recorded.

Isn't it amazing. I'm sure most of us would not wish to have anyone eavesdropping on our conversations, yet with voice services that's potentially what we're giving away.

Remember you always have a choice as to what and how much you give away. You can disable features, although that may not mean the features are fully disabled. You can turn off devices. The choice is yours.

Kelvin Eldridge
IT support.

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