A client's Windows 7 computer failed due to a failing hard disk. Lots of errors, Outlook not working and unable to repair. As a precaution I kept the client's hard disk for them and installed a new hard disk giving them more space at the same time.
Reinstalling Windows 7 isn't difficult now that Microsoft provides ISO images that can be downloaded. A welcome change from Microsoft that they make the ISO images available. However, reinstalling Windows 7 on an older computer nearly always comes with issues and time consuming updates. This computer was no different. Over a hundred updates to be applied, graphics card not recognised and issues with the ports. All taking a considerable amount of time to find drivers to install.
The client used Windows Essentals Photo Gallery and sometimes Movie Maker. No problem I thought. A visit to the Microsoft download site should fix that. How wrong could I be. As the software was discontinued in 2017 and no longer supported, the software is not even available from the Microsoft site.
Really Microsoft! Surely you could provide an archive area for all your old programs that people could download. That protects people from having to download software from potentially questionable sites. Just another reason my support for Microsoft has nearly vanished over the years. If Microsoft doesn't look after their users, users should reconsider supporting Microsoft.
But I digress. After quite a few attempts to install Windows Essentials 2012 found using Google searches, with the error messages 0x800c0006 WLXSuiteLang UXPlatformLang, the client suggested I try YouTube as he'd seen links to the software on YouTube. I checked YouTube and found https://www.youtube.com/watch?v=Y9aAnqXDSpw. The comment in those video post lead me to the site http://hifi2007reviews.com/movie-maker-windows-essentials-2012-microsoft-offline-installer/.
On this site there were two links. One for Windows Essentials 2012 and one for Windows Essentials 2011. I downloaded the Windows Essentials 2012 file, performed a virus scan and installed the software removing all options except for Photo Gallery and Movie Maker. The software installed without a problem. Configured the software for the client since they had their files on a second hard drive and the client was now up and going again.
For those getting the same error messages as I did, try the site above. It could be I'm located in Australia and the other downloads I tried weren't suitable for Australia. The error messages indicated a language interface issue so that sort of makes sense.
It's a pity Microsoft alienates their clients by not providing their files in an archive area. In this case the client was using an older version of Outlook but now the client is happy to use Gmail, further reducing the need for them to use Microsoft products. Microsoft seems to have forgotten that if you look after you're clients, your clients will look after you.
Kelvin Eldridge
Online Connections
www.OnlineConnections.com.au
Reinstalling Windows 7 isn't difficult now that Microsoft provides ISO images that can be downloaded. A welcome change from Microsoft that they make the ISO images available. However, reinstalling Windows 7 on an older computer nearly always comes with issues and time consuming updates. This computer was no different. Over a hundred updates to be applied, graphics card not recognised and issues with the ports. All taking a considerable amount of time to find drivers to install.
The client used Windows Essentals Photo Gallery and sometimes Movie Maker. No problem I thought. A visit to the Microsoft download site should fix that. How wrong could I be. As the software was discontinued in 2017 and no longer supported, the software is not even available from the Microsoft site.
Really Microsoft! Surely you could provide an archive area for all your old programs that people could download. That protects people from having to download software from potentially questionable sites. Just another reason my support for Microsoft has nearly vanished over the years. If Microsoft doesn't look after their users, users should reconsider supporting Microsoft.
But I digress. After quite a few attempts to install Windows Essentials 2012 found using Google searches, with the error messages 0x800c0006 WLXSuiteLang UXPlatformLang, the client suggested I try YouTube as he'd seen links to the software on YouTube. I checked YouTube and found https://www.youtube.com/watch?v=Y9aAnqXDSpw. The comment in those video post lead me to the site http://hifi2007reviews.com/movie-maker-windows-essentials-2012-microsoft-offline-installer/.
On this site there were two links. One for Windows Essentials 2012 and one for Windows Essentials 2011. I downloaded the Windows Essentials 2012 file, performed a virus scan and installed the software removing all options except for Photo Gallery and Movie Maker. The software installed without a problem. Configured the software for the client since they had their files on a second hard drive and the client was now up and going again.
For those getting the same error messages as I did, try the site above. It could be I'm located in Australia and the other downloads I tried weren't suitable for Australia. The error messages indicated a language interface issue so that sort of makes sense.
It's a pity Microsoft alienates their clients by not providing their files in an archive area. In this case the client was using an older version of Outlook but now the client is happy to use Gmail, further reducing the need for them to use Microsoft products. Microsoft seems to have forgotten that if you look after you're clients, your clients will look after you.
Kelvin Eldridge
Online Connections
www.OnlineConnections.com.au
