The client was using Optus NBN but downloading an installing Office 365 ran like the proverbial dog. Netflix wasn't flicking, and Windows 10 updates just weren't happening.
Yet it wasn't apparent the issue was with the internet service provider. You would try accessing some pages and they'd come up as quickly as expected. But Netflix was a no show. Perhaps it was just Netflix. Then Office 365 installs took forever on a couple of slower computers. Yes I expected the installs to run slower, but it was like watching paint dry.
The problem is because some things worked as expected, it didn't appear to be the internet service provider.
It's 11:49pm and a check of the Optus site for the status returns that page can't be loaded. The main page loads fine.
Just another day at the office so to speak. That's computers for you. Patience really is a virtue.:-)
Kelvin Eldridge
www.OnlineConnections.com.au