One thing I've noticed providing support to clients, is most clients using Mozilla's Firefox browser have had their search engine hijacked and aren't aware.
This became quite apparent helping one client recently. She typed into the search field, "print boarding pass virgin" and didn't get the results expected. I then suggested she use Internet Explorer and she obtained the site she wanted immediately. The problem was her Firefox browser search engine had been hijacked.
Generally I recommend clients use Internet Explorer, but there is one situation where Firefox is better than Internet Explorer and that is you can install an Australian English spellcheck dictionary. I previously stopped supporting Firefox because the project instead of contributing to the dictionary I created, took a copy, forked it and changed the licence. I particularly did not appreciate the change of licence which was against my wishes. If open source projects contributed back to others rather than just taking from other projects, all the projects would grow. Instead my work was withdrawn and users ended up with a fork which had been incorrectly modified giving users a lower quality dictionary.
Because some clients like to use Firefox, if there is sufficient interest from clients I'll make the version of the Australian English spellcheck dictionary for Firefox and Thunderbird available again.
Clients please contact me via email with your feedback.
Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 if you require help with your computer.
No problem too small.
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