Thursday, February 7, 2019

Gmail not receiving emails to a contact it previously had no problem with. Check your SPAM folder.

For years I've been sending a person emails to their Gmail account without a problem. Then around the 10th of January 2019, I sent in email containing a link for www.PavingCalculator.com.au (a calculator I'd written) and the person didn't receive the email. We were sitting in the same room.

 I thought that was weird. Over the next week or so I realised the person was not receiving most of my emails.

I forwarded one of the emails to myself and sure enough, Gmail was treating the emails I sent as SPAM.

I did some reading and found Gmail recently introduced some new technology to further reduce SPAM and unwanted emails. As this was done recently perhaps this change is what caused the false positives.

https://cloud.google.com/blog/products/g-suite/ridding-gmail-of-100-million-more-spam-messages-with-tensorflow

I turn automated SPAM filters off in my email client as I've found whilst the amount of SPAM I get is large, inconvenient, and annoying, it's certainly more of an issue not to receive an important email. For others I've found Gmail filters quite well and can add a level of protection that assists users, so there really isn't a single one size fits all solution.

No matter what the reason, this is a reminder that you should regularly check your SPAM folder with your email client. None of the automatic SPAM techniques I've seen work 100% of the time, and worse, often they'll treat email you want as SPAM and you won't be aware you've received possibly an important email.

More importantly this recent change in Gmail has affect myself and people I know, so it's a good time to monitor your SPAM folder a little more closely.

Kelvin Eldridge
www.OnlineConnections.com.au




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