Wednesday, July 22, 2020

Backspace in Microsoft Outlook appeared to delete files from inbox.

Ever had something that happened in your computer that freaked you out? We've all been there. Today was one of those moments.

I was looking for a contacts email address so I did a search of their name for messages in the inbox. I must have clicked on one of the messages. Thinking I was still in the search field I pressed the backspace key a number of times to change the search criteria. You know, you tap a key fast because who backspaces slowly. But just as I was hitting the backspace I noticed a number of message in my inbox disappeared. What the heck just happened I thought. How will I ever find those emails.

I checked the trash folder but there was nothing there that looked like something I'd keep in the inbox., just trash. Now I couldn't help feel who in the world would make the backspace key delete mail items. REALLY!!!!

As it turns out it wasn't as bad as I thought, actually it could be considered a feature. The backspace key sends the mail items to the Archive folder. So there all the mail items were sitting in the Archive folder.

I don't use the Archive folder as I store messages I want to keep in folders I've created. However using the backspace key on mail items I'm not 100% sure I want to delete, may be a good way to send the files to Archive as a temporary location for me to later delete. In any case I had accidentally stimbled on a feature of Microsoft Outlook that I never knew existed. I'm sure others will probably do the same and freak out when they think they've deleted their mail items. Now at least you'll know to check the Archive folder.

Kelvin Eldridge

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