Tuesday, April 20, 2021

auDA scam: Please confirm domain name ownership.

I received an email today which is an obvious scam, but since I hadn't seen this scam before I thought I'd share in case it helps others not get scammed.

The subject of the email is: "Please confirm <my name> domain name ownership.

The body of the email contains the following.


The email pretends to be from auDA which is the domain name authority for .au domains.

The link for Upload Document isn't an auDA domain.

I've never had any such request from auDA in the past, sometimes requests from my domain registrars, but it's always possible the system could change.

This is a faked email designed to trick and potential scam people. Do be careful and treat all emails with suspicion.

Kelvin Eldridge
www.OnlineConnections.com.au


Friday, March 19, 2021

HP Envy x360 13" convertible 13-ay0096au does not display list of access points and can't connect to network. Realtek RTL8822CE

I thought I'd share a problem I've seen with the HP Even x360 13" (model 13-ay0096au ) a number of times. After closing the computer (the computer suspends) and then opening the computer the computer can't find the wireless access point/hotspot. When I click on the network symbol in the system tray no access points/hotspots are shown 

The trouble shooter finds no issue but there's an issue because the computer can't connect to the internet.

The only solution that I've found so far is to shut down the computer. Today when I shut down the computer the power button still had a white light meaning the computer was not completely shut down. If this happens hold down the power button until the computer completely shuts down.

Now start the computer again the and the problem is gone.

Not particularly happy this is happening on a new and relatively expensive computer, but each computer has issues so isn't totally unexpected. This does have flag to me to be careful buying HP laptops in future, or at least note this and if there's other problems that could weigh on future purchases.

Kelvin Eldridge
www.OnlineConnections.com.au

Update: 6 July 2021
Found updating the driver has fixed the issue. The problem is the updated driver is not available via Windows Update or the HP site under drivers for the computer. I need to find a direct link to more recent driver updates.

Solution found here.
Solved: Realtek RTL8822CE disappears after Connected Standby - Page 3 - HP Support Community - 7928686

Link to working driver.
https://whp-hou4.cold.extweb.hp.com/pub/softpaq/sp113001-113500/sp113268.exe

The driver that isn't working is version 2024.0.10.220. The driver that is working for me is version 2024.0.10.222.

Monday, March 15, 2021

How to rotate your 360 video (e.g. GoPro Max) so the default point of view is the opposite direction.

OK. You've taken a 360 video and when you watch it you notice one thing. The default view a person sees is the opposite to what you want. You faced the 360 camera in the wrong direction. Now you'd think this is an easy problem to solve. It really isn't.

For example I took a video on a metro train. The 360 camera faced the end of the train and really, there was nothing to see. Yet the other view, the view I wanted to share, would enable people to immediately see the inside of the train carriage plus more importantly, out the windows on each side. Once people know what they can see, they're more than likely to start exploring. But when you just see the end of the carriage, well people are just going to leave and watch something far more interesting.

You would think being a 360 video you could just select the view you want as the default. Nope. Not so easy. In fact you have to have a program where you can rotate the view and create the video using the new view. Amazing isn't it. Something that should be as easy as entering a parameter, or two, to set the default view isn't possible.

Yes you can use Adobe products to create a video with the default view being what you want, but let's face it, Adobe products aren't cheap. If you scan the internet for suitable software there's actually none for free that easily do what you want. I did find one person who thankfully shared they'd worked out how to use ffmpeg to reverse the default view, but personally I feel command line tools are a last resort. Give me a nice graphical user interface. The person share their approach on Reddit.

Stitching together / concatenating 360 GoPro Max video footages and changing default 360 viewing angle on a Mac with freeware? : GoProMAX (reddit.com)

Now you might ask (or perhaps not) how did I work out how to reverse the default view on a 360 video. When I look at the raw video from a 360 camera before the images are stitched, there's two ball like images. One image for each lens. The default view is on the right and the reverse view is on the left.

I kept thinking surely I could just use a video editor and switch the left half with the right half and then start the process of creating and editing the video. It turned out I couldn't find an easy way to do this and then perform the next step which is called stitching. Stitching takes these two balls, joins the images and creates what is called an equirectangular image. The following is the stitched image.

Keep in mind this is just one moment in the video which is a continuous series of this type of image.

So I decided to see if I could work with the stitched image. In effect what I wanted to do was to take the right half of the image and move it to the left and then take the left half of the image and move it to the right. That way the default view in the centre becomes the outside edges and the outside edges now in the middle and become the default view.

So now I had a working theory, I needed some software I could use to see if my theory worked. I ended up using the software called Davinci Resolve. The software can be downloaded for free but I did have to accept the limitation of the free version. My video was shot at 4096x2048, but Davinci Resolve (in the free version) could only do up to 3840x1920. A small drop in quality for the result I wanted, at the price I wanted (free), was OK by me.

I then used Davinci Resolve to edit the video file and created the video with the default 360 view I wanted. The following video shows the steps I took to create the video.

https://youtu.be/UKscCRpA-yU

The following is the video or me travelling inside the Frankston to Melbourne train that I created using Davinci Resolve to give the default view that I wanted.

https://youtu.be/DeSvcgiWyrU

Hopefully this information might help solve your problem if you are faced with the same problem I was.

Kelvin Eldridge



Wednesday, March 10, 2021

How to check the resolution of the webcam built into a computer.

I was wondering what the resolution of the webcam that is built into the computer. My older computer had a very poor webcame, whereas my newer computer is quite acceptable. How can I see what the resolution of the cameras are in the two computers. It turns out it's very easy.

Windows 10 has a camera app. To access type in camera in the Windows search area and select Camera app.

Take a video or a photo.

Go to the Pictures folder and then open the Camera Roll folder

In this folder you'll see the picture or video you've taken.

Right click on the photo/video

Select Properties

Select the Details tab

In the Details tab you'll then be able to read the dimensions. For a video it is Frame Width and Frame Length and for the picture it is Image Width and Image Height.

Interesting it is the video height that is often used when referring to a video has HD or SD. A video height of 720 is HD, 480 is SD, 1080 is full HD, and the poor quality video from my old computer has a frame height of 360, which is lower than SD and why the quality was so poor.

Kelvin Eldridge
www.OnlineConnections.com.au

Checking computers available from retailers for a contact.

Friends often ask me to check the specs of a computer for them. I don't mind doing this as many retailers will happily sell a new computer that is so slow it might as well be 10 years old. Often computers retailers sell are slower than the computer a person already owns. The following is the latest list of computers I put together for a friend.

JB HiFi

hp fq2037tu 15.6 256gb

https://www.jbhifi.com.au/products/hp-fq2037tu-15-6-hd-laptop-256gb-i5

CPU speed: 10,051

Display: 1366x768

Webcam: 720p

Price: $1,099 -  $934.15 on special


HP 15s-eq1504AU

https://www.jbhifi.com.au/products/hp-15s-eq1504au-15-6-full-hd-laptop-256gbryzen5?queryID=39ebfe53f7ca48de8a4c539301fb2be8&objectID=505790

CPU speed: 11,291

Display: 1920x1080

HD webcam supposedly. Should test looking at the image the camera generates.

Price: $998

* This unit was suggested. It was also suggested the person haggle over the price.


Officeworks

HP Laptop 15S-FQ2044TU i5 8GB/256GB Notebook

https://www.officeworks.com.au/shop/officeworks/p/hp-laptop-15s-fq2044tu-i5-8gb-256gb-notebook-hpfq2044tu#specifications

Dsplay: 1920x1080

Webcam: 720p

CPU speed: 10,051

$988


Lenovo IdeaPad Slim 3 Notebook 15.6" Core i5/8/256 GB

https://www.officeworks.com.au/shop/officeworks/p/lenovo-ideapad-slim-3-notebook-15-6-core-i5-8-256-gb-slnslim3i5#specifications

CPU speed: 7,963

Display 1920x1080

Webcam: SD 480

Price: $797

Hopefully others will find value in this list. If you're looking for a computer one of the most critical things I first check is the processor speed. This eliminates many of the computers quite quickly.

Kelvin Eldridge

Tuesday, February 9, 2021

Apple iPhone SE/6S and iPad Air 2 not being updated to iOS15

 I read the following article recently as a number of people I know have iPhone 6S or iPad Air 2. At some time these devices won't be able to install the latest version of iOS. According to the article the iPhone 6S and iPad Air 2 will no longer be included in the list of devices that can be updated.

iOS 15 will reportedly ditch the original iPhone SE and iPhone 6S | iMore

What I've found in the past is once a device is excluded from being updated, it really is just a matter of time and you'll need to buy a newer device. For example what I found in the past is when some apps were updated the old app would no longer work and the new app couldn't be installed. You then lose functionality you're used to.

The people I know using the iPhone 6S and iPad Air 2 are more than happy with their devices. They work well and the battery capacity still has plenty of life. The devices are quite useable. These devices are getting close to 5 years old but functionally, they still do what the people want them to do.

If you find you're now in the position of being forced to upgrade to a newer device, it's a good idea to first determine if you really need to. For example the Android mobile phone I have couldn't be updated to the latest version of the operating system and when the 7 Eleven Fuel app was updated, the old app stopped working and the new app couldn't be installed. I did like locking in cheaper fuel for an extra week, but in the end I decided any savings offered by the 7 Eleven Fuel app was significantly less than upgrading the mobile phone so I simply deleted the app and basically stopped using 7 Eleven for petrol. Other than that app the mobile phone has continued to work perfectly.

Not being able to update to the latest version of iOS is a bit disappointing, but do keep in mind you have options.

Kelvin Eldridge
www.OnlineConnections.com.au


Thursday, January 28, 2021

Does uploading videos affect a fast NBN internet service for others in the home?

I thought I'd share this interesting observation I made recently. Often we don't really know how one person in a household can affect the experience of another person in a household when both are accessing the internet. In fact, even though people can affect each other, many people won't realise what is happening.

For those following my YouTube channel there's a variety of content but it really all started when I started adding Red light camera/Speed Camera location videos to provide more content/information for those accessing the site www.SpeedCameraLocations.com.au. Most of the videos were fairly short at about 1-3 minutes, covering from the speed camera warning sign or speed sign before a camera and then some time after the intersection.

As I could afford better technology I was able to capture longer videos and I could include the location of red light camera/speed camera as part of longer videos. This then led to posting dashcam videos of longer drives. My thought was I could use the videos for other things such as enjoying the longer drive videos whilst I was perhaps exercising on an exercise bike.

Then naturally I went to the next step where I could have videos of bike rides to enjoy whilst exercising on the exercise bike over winter. Now whilst I haven't actually done much watching of videos on the exercise bike, the videos are there if I need them and other people can use them as well.

Back to the point of this post. Videos by their very nature are quite large, some being 10GB, 20GB or larger. So far the longest video, which is over two and a half hours viewing time comes in at 61GB. That's a huge file. The question is how does uploading such a large video file impact other people on the home network.

The first thing to keep in mind is different people on the home network are generally using different devices and could be using different applications. People can have NBN plans that are up to 100Mbps in terms of downloads and 20Mbps in terms of uploads. Notice how the upload speed is lower than the download speed.

The second thing to keep in mind is when you are watching a video (which is downloading), there's also uploading occuring. In general this is about 85% downloads and 15% uploads. So really having the download speed at about 5 times the upload speed is a good ratio.

The third thing to keep in mind is when you are uploading videos the upload speed is more important as there's much less downloading going on.

The forth thing to keep in mind is each of your devices only consider it's own needs. They don't consider the needs of anyone else on the local network.

If all people in the house are watching streaming videos they're all using a similar ratio of downloads to uploads. Let's take Netflix for example. Netflix recommends around 3Mbps for standard definition movies and 5Mbps for high definition. If we estimate upload speeds for back traffic at around 20%, that's the same ratio as our NBN internet services back traffic (uploads) would not overwhelm the watching of videos (downloads) until there were up to 20 users in theory, but less in practice.

Browsing the internet, general email and other activities use quite low amounts of traffic, so people using these applications would often not see any impact.

However, what happens in my situation where one user is uploading videos to their YouTube site. In theory a single computer on a network performing uploads could consume almost the entire upload capacity (which is also true for file downloading from a fast site) and that is what does happen.

In this case a single computer performing an upload to YouTube caused a person watching Netflix to have their video pausing on an annoyingly regular basis. The watching experience was interrupted regularly, perhaps even every 20 seconds. In effect the one computer performing an upload can impact every person on the home network and this is very noticeable when someone is watching a video over the internet. This was on an NBN service rated at 100Mbps with an upload speed of 20Mbps.

It's important to understand how the usage of the people in your home may be affecting each other. Poor performance of a service may not be because of the service itself, but by others in your home. There are many services that allow people to include videos in their online presence such as Facebook, Instagram, YouTube, etc., and if one person in your home is posting a video, they can have an impact on everyone else. That's not really a problem if people know what's going on as they can work together to make sure their activities don't affect each other. However it can be a problem when you don't know what's going on and pay for higher levels of service that don't perform any better.

As an extreme example, the bike trail ride of the Main Yarra Trail is around two and a half hours viewing time and 61GB in size. With a 100Mbps NBN plan you get an upload speed of 20Mbps. Assuming you had the upload run at full speed, the 61GB file would take six and three quarter hours. During that time anyone else using the internet could find significant delays, with the most noticeable affect being for those watching streaming on demand.

Hopefully by understanding a little more about what is happening when you're using the internet in your home this makes it easier, less frustrating and perhaps less expensive.

Kelvin Eldridge
www.OnlineConnections.com.au