Tuesday, August 6, 2019

Scam - NBN to cut-off phone service within the next 48 hours

Received a call today from a client. They'd just received a telephone call reportedly from NBN saying their phone service will be cut-off. The company had been trying to contact them for some time.

This is most likely a scam, although it could also be an overly eager sale rep trying to close a deal to get people to sign up to their NBN based service. Either way this is a telephone call you want to hang up on and then check your facts.

First in this case the NBN had only recently been installed and no notification had yet been provided on a cut-off date. Services will not be cut-off until 18 months after the NBN has been installed.

In addition you can go to the following NBN site and check when the cut-off date is.

https://www.nbnco.com.au/residential/learn/rollout-map

Enter your location and then click on the More address information link. In the information displayed you can now find the cut-off date.

It's a fact of life our telephone services are now becoming useless. Many people won't take calls now because most are scammers or marketers. Nothing the government does appears to work to stem the unwanted calls. Millions of dollars of lost income and much grief is caused by these callers. Hopefully the information provided above helps others avoid the scammers and less than desirable marketers.

Kelvin Eldridge
www.OnlineConnections.com.au

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